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Announcing RAPTOR: A new check-in for SAHS/CDS visitors
Posted 8/23/18

For Immediate Release

Claremont Unified School District to Implement New Visitor Management

Claremont, CA (August 22, 2018) – Claremont Unified School District will implement a districtwide visitor management system at the start of the 2018/2019 school year. Used by more than 22,000 schools nationwide, the Raptor Visitor Management System is the largest web-based software application developed with the purpose of aiding educational facilities in tracking their visitors. In combination with this system, the District will also reimplement the use of identification badges for employees.


More information on the Raptor Visitor Management System can be found at: 


The first time parents or community members arrive at one of our schools or District facilities to volunteer, visit a classroom, or be on campus during the school day, they will be required to present a form of photo identification (ID) that includes their first name, last name, and birthdate. Office staff will scan or manually enter required information into the system.  Visitors will be asked to return with a photo ID if one is not available during their first check-in to a District site. 


Upon subsequent visits, the office manager may be able to access the visitor in the system by entering part of their name. However, all visitors and volunteers to CUSD sites should be prepared to present a photo ID during any check-in.

The Raptor system will also check to ensure that registered sex offenders are not entering CUSD facilities without staff knowledge by scanning the visitor’s name, date of birth, and photo for comparison with a national database of registered sex offenders.  The registered sex offender database is the ONLY database checked by the Raptor system.  No other data from the ID is gathered or recorded, and information is not shared with any outside agency.


Once entry is approved, the Raptor system will produce a badge that the visitor will be required to wear while on campus. District staff is required to notify any adult on campus without a badge to immediately go to the office to check in. Visitors will also be required to check out and turn in their badge to office staff when leaving campus. Check-in with the Raptor system will only be for volunteers/visitors/contractors who will be on campus. A visitor’s badge will not be necessary for those who visit our schools or facilities to drop off an item, meet with the principal, visit the health office, ask a question, or gain information.


Kevin Ward, Assistant Superintendent, Human Resources stated, “CUSD continues to take positive steps to increase school safety, and part of keeping students and faculty safe is knowing who is in our buildings at all times. The safety of our students and staff is our highest priority and the Raptor Visitor Management System will allow us to quickly identify adults on campus.  It will also assist first responders should any emergency arise. We want to thank our parents and the community in advance for their understanding and patience as the implementation of the Raptor system may temporarily increase check-in time at our school offices. Community support in enhancing CUSD’s school safety protocols is appreciated.”


CUSD will also be reimplementing employee ID badges for all site staff, substitutes, and coaches. Kevin Ward, Assistant Superintendent, Human Resources stated, “In addition to the ongoing training of site staff in safe campus procedures and crisis response, it is important that staff members can be easily identified. Employee ID badges are an essential visual identifier that will assist us in providing safe daily operations and during a potential critical incident.”


For more information, contact Kevin Ward, Assistant Superintendent, Human Resources at (909) 398-0617.